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In-home assistance for DTV transition available locally

Thursday, May 07, 2009

Glass Doctor
Limited in-home assistance for consumers having difficulty making the switch to digital television is available in the Folsom-Sacramento area.

Consumers can schedule assistance by calling (888) CALLFCC (225-5322). Before calling, consumers must have an antenna and a digital-to-analog converter box.

Volunteers will work in partnership with Federal Communications Commission employees to help consumers set up digital converter boxes, adjust antennas, scan for digital channels and take other basic steps needed to receive a digital signal. The assistance will be provided to individuals who have been unable to set up the equipment on their own or with assistance from the FCC help line.

On June 12, all full-power television stations will cease analog broadcasts and provide service only in digital. Consumers who do not subscribe to pay television services and have an analog television will need a digital-to-analog converter box in order to continue receiving free, over-the-air television. Populations expected to be most affected by the transition include senior citizens, low-income families, minority communities, non-English speakers, consumers with disabilities and individuals living in rural areas or tribal lands.

For more information about the digital transition, visit www.dtv.gov.



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